---
id: PR-1
title: AI providers and your consent
group: Your data and privacy
summary: The screen that asks before anything you write goes to an AI service, and how to change your answer
keywords: [consent, ai, provider, anthropic, claude, allow, don't allow, privacy, permission]
---

Before anything you write is sent to an AI service, Streamliner asks you. The screen is called *Before the assistant answers*, and it appears before your first message in a streamline that uses a service you have not been asked about.

## What the screen tells you

- **Which service.** By name, such as *Anthropic (Claude)*. Your streamlines use it to answer you.
- **What is sent.** What you write, the results of the tools the assistant uses for you (a customer record, an order, a search), and the chat so far, so it can answer in context.
- **Where it goes.** In an organization: to the service, through your organization's account and our servers. On this device (free): straight from your device to the service, with your own key, through nothing of ours.
- **What is never sent.** What you type into secure forms and on sign-in pages: card numbers, ID numbers, passwords. See What is sent, and what never is (PR-2).

## Your choice

- **Allow** lets the assistant answer.
- **Don't allow** stops anything going to that service. You can still open the app and read your chats; the assistant just won't answer. A message you send gets a calm *Not sent* line instead.

In an organization, the screen still asks you personally, and names your organization. Your organization chose the service; whether your own words go to it is your agreement to give.

You are asked once per service. If a streamline starts using a different service, you are asked again.

## Changing your mind

**Settings → Accounts → AI providers** lists, for each account, each AI service its streamlines use, with a switch, marked **Allowed** or **Not allowed** (with when you chose) or **Not asked yet**. Change it there at any time.

The Meridian demo never asks: its assistant is scripted on your device and sends nothing to any AI service.