# Support

> Get help with Streamliner: report a problem or ask for a feature, and find the manual's troubleshooting sections.

## Streamliner is in testing

Streamliner is being tested on TestFlight, Apple's app for trying apps before they come out. There is no public invitation link yet.

To join, send a request with the form below: choose Feature, write "Join TestFlight" as the title, and add your email so we can invite you. Say whether you use an iPhone, an iPad or a Mac.

## Report an issue

Found a bug, or want something Streamliner doesn't do yet? This goes to the people who make the app, privately, the same place the app's own Report an Issue sends it.

This form needs JavaScript to verify the request. Without it, report from the app: Report an Issue is the last row of the sidebar on the Mac and iPad, and the last row of the list on the iPhone.

## Help

Most answers are in the manual. Start here:

### Getting started

- [What Streamliner is](/docs/what-streamliner-is.md): The one-page orientation — work as conversations, one per job, with an assistant that uses your own systems
- [Three ways in](/docs/three-ways-in.md): The first screen — join your organization, use the app on your own for free, or try the demo
- [Signing in and connections](/docs/signing-in.md): The two layers — your organization's sign-in says who you are; connections sign you in to each system the assistant uses
- [The Meridian demo](/docs/meridian-demo.md): A fictional jewelry retailer to try every part of the app, offline, with no key and no account
- [Your accounts](/docs/accounts.md): Several accounts on one device, like Slack — switching between them, what needs you in each, adding and leaving one
- [Settings](/docs/settings.md): The two tabs — General for voice, files and diagnostics, Accounts for each account's sign-in, AI providers and leaving
- [On the iPad and iPhone](/docs/ipad-and-iphone.md): The iPad's sidebar and cards in either orientation, Side by Side, and the iPhone's list and chat
- [Signing in to your organization's systems](/docs/org-connections.md): Connect Your Accounts when you open an organization, the sign-in card when a session ends, and systems that sign in one customer per chat

### Troubleshooting

- [Sign-in problems](/docs/sign-in-problems.md): Invites that won't open, codes that don't arrive, sign-in sheets that close or hang, sessions that keep ending
- [Access ended](/docs/access-ended.md): What the "Your access has ended" screen means, what was removed, and what to do if it's a mistake
- [Daily limits](/docs/daily-limits.md): What to do when you've reached today's limit, and what the warning before it means
- [Offline](/docs/offline.md): Why chats need a connection, what still works without one, and why nothing is queued to send later
- [Questions](/docs/questions.md): Short answers to the questions people ask most

Using Streamliner through your organization? Questions about its streamlines, sign-ins and limits go to your organization's admins: their contact is under Help in Settings, Accounts. For anything about the app itself, use the form above.