Manual

Everything Streamliner does, one short section at a time, grouped the way you meet it. The same manual ships inside the app. All sections ↓

Getting started

  • What Streamliner is GS-1

    The one-page orientation — work as conversations, one per job, with an assistant that uses your own systems

  • Three ways in GS-2

    The first screen — join your organization, use the app on your own for free, or try the demo

  • Signing in and connections GS-3

    The two layers — your organization's sign-in says who you are; connections sign you in to each system the assistant uses

  • The Meridian demo GS-4

    A fictional jewelry retailer to try every part of the app, offline, with no key and no account

  • Your accounts GS-5

    Several accounts on one device, like Slack — switching between them, what needs you in each, adding and leaving one

  • Settings GS-6

    The two tabs — General for voice, files and diagnostics, Accounts for each account's sign-in, AI providers and leaving

  • On the iPad and iPhone GS-7

    The iPad's sidebar and cards in either orientation, Side by Side, and the iPhone's list and chat

  • Signing in to your organization's systems GS-8

    Connect Your Accounts when you open an organization, the sign-in card when a session ends, and systems that sign in one customer per chat

Chats

  • Streamlines and chats ST-1

    What a streamline and a chat are, and how the list of chats is organized

  • Starting a chat ST-2

    Opening a new chat, the welcome message and the starter chips

  • Writing to the assistant ST-3

    The composer — quick phrases, files, scans and voice, the card-details warning, and what Delivered and Read mean

  • The overview ST-4

    The live summary of a chat's job — the ticket, the offer, the delivery — and where to find it

  • Finding, archiving and finishing chats ST-5

    Finished chats, search, renaming, archive and delete, and what happens when a job is finished

  • Attaching files ST-6

    Photos, scans, PDFs and text files in a chat — how to add them, what the assistant sees, and what is refused

Working with the assistant

  • What the assistant can and can't do AS-1

    It works your organization's systems as you, within your access, and tells you what it did

  • Confirmation cards AS-2

    Why the assistant always stops and asks before anything that can't be undone, and what your tap does

  • Secure forms and secure views AS-3

    How card numbers, ID numbers and other secrets go past the assistant, straight to your organization

  • Sign-in cards AS-4

    What happens when the assistant needs a system you are not signed in to, or your session there has ended

  • When something doesn't work AS-5

    Not-found answers, refusals, errors and cut-off replies — what each one means and what to do

  • Scanning barcodes and QR codes AS-6

    The scan button, what a scan sends, scanning many codes at once, and barcode scanners on iPad and Mac

  • Talking and listening AS-7

    Talk to a chat instead of typing, and have replies read aloud, with everything turned into text on your device

Your data and privacy

  • AI providers and your consent PR-1

    The screen that asks before anything you write goes to an AI service, and how to change your answer

  • What is sent, and what never is PR-2

    Where each kind of information goes — your organization, the AI service, our servers — and what stays out of all of them

  • Where your chats are kept PR-3

    Organization chats are your organization's record; chats on this device are yours, kept as long as Keep chats for says, and synced through your own iCloud if you turn it on

  • On site only streamlines PR-4

    Streamlines your organization limits to its own networks, and what happens when you use one elsewhere

On this device

  • Using Streamliner on this device FR-1

    The free way to use the app — your own streamlines, your own MCP servers, your own model key, no account

  • Making a streamline FR-2

    Making your own streamline in the Library — name and look, briefs and instructions, model, MCP servers, welcome and quick phrases

  • Adding MCP servers FR-3

    Connecting a streamline to your own MCP servers, and how signing in to them works

  • Tool rules FR-4

    Deciding which tools run without asking, which always ask, and which the assistant never sees

  • The Vault FR-5

    Your model keys, per-streamline keys, iCloud Keychain sync, and the systems you are signed in to

  • Sharing and importing streamlines FR-6

    Sending a streamline to someone else as a file, and adding one someone sent you

  • The Concierge FR-7

    The built-in streamline that sets Streamliner up with you, by conversation, and saves only when you tap

  • Sharing by link FR-8

    Share your organization's streamlines by link, open a link someone shared, and stop sharing

  • Choosing which tools a streamline uses FR-9

    Narrowing a big server to the tools one streamline needs, what happens when a server adds tools, and why a tool can disappear for you

The Library

  • The Library LIB-1

    Where owners, admins and anyone on their own device see what their streamlines are made of — streamlines, briefs, templates and forms

  • Briefs LIB-2

    Instructions written once and read first by every streamline that includes them — your voice, your words, what never to do

  • The streamline editor LIB-3

    One editor for every streamline, laid out from the published format — sections, briefs and instructions as a page, problems where they are

For organization admins

  • Owners, admins and members AD-1

    The three access levels in an organization, how they differ from job roles, and what each can see

  • Inviting and removing people AD-2

    How invite links bring people in, why an invite alone grants nothing, and how access is taken away

  • Usage and daily limits AD-3

    The Usage page — calls, tokens and estimated cost by person, role, streamline and model — and how limits work

  • Your organization's setup AD-4

    Where streamlines, brand colors and policies come from, and how a device picks up changes

  • Publishing from the app AD-5

    How owners and admins publish their organization's staged changes from an iPhone, iPad or Mac an owner approved

  • Members AD-6

    Everyone in your organization in one place, and what owners and admins can change about each person

  • Who can use what AD-7

    Which streamlines a person can use and why not, who can use a streamline, and Preview as

  • Activity AD-8

    The record of what owners, admins and your organization's systems changed, and who opened whose chats

Appearance

  • Appearance AP-1

    Light and dark, the account's theme and each streamline's; on the Mac the Style page with your own themes

  • A streamline's theme AP-2

    Giving one streamline its own look, from its Theme card or the Library, and who can change it

On the Mac

  • Keyboard shortcuts KB-1

    The keys the Mac app answers to, and what no key will ever do

  • The Mac window MAC-1

    The sidebar and cards — each streamline a card, its open chats as tabs, the overview, Chats and its theme beside it

  • Side by side, windows and arrangements MAC-2

    Two chats or two streamlines at once, cards in their own windows, and keeping a layout to come back to

  • Report an Issue MAC-3

    Send a bug or an idea from the last row of the sidebar, anonymously unless you add your name

  • Files on this Mac MAC-4

    Keep your setup as plain files in a folder you choose, so any agent on your Mac can read and edit it safely

Troubleshooting

  • Sign-in problems TS-1

    Invites that won't open, codes that don't arrive, sign-in sheets that close or hang, sessions that keep ending

  • Access ended TS-2

    What the "Your access has ended" screen means, what was removed, and what to do if it's a mistake

  • Daily limits TS-3

    What to do when you've reached today's limit, and what the warning before it means

  • Offline TS-4

    Why chats need a connection, what still works without one, and why nothing is queued to send later

  • Questions TS-5

    Short answers to the questions people ask most